Refunds Policy

Effective Date: December 23, 2024

At WhatsAppDwar, we strive to provide excellent service and customer satisfaction. This Refund Policy outlines the conditions under which refunds will be processed for services offered on our platform. By using our services, you agree to this Refund Policy.

1. Eligibility for Refunds

Refunds will be considered under the following circumstances:

1. Service Disruption:
   • If there is a significant technical issue on our platform that prevents you from accessing paid features or services for a prolonged period.
   • Proof of the issue must be provided by the user.
2. Cancellation Within Cooling-Off Period:
   • If you cancel your subscription within 7 days of purchase and have not used the service extensively, you may be eligible for a refund.
3. Unutilized Services:
   • Refunds may be granted for unused credits or balances associated with specific services, provided the request is made within the validity period of the credits.

2. Non-Refundable Conditions

Refunds will not be granted under the following circumstances:

1. Change of Mind:
   • Refunds will not be processed if you decide you no longer wish to use the service after active utilization.
2. Violation of Terms:
   • If your account has been suspended or terminated due to a breach of our Terms & Conditions or policies.
3. Third-Party Interruption:
   • Refunds are not applicable for issues caused by third-party service providers (e.g., WhatsApp downtime) or network problems beyond our control.
4. Expired Subscriptions:
   • Refund requests for subscriptions or credits that have expired will not be honored.

3. Refund Process

If you meet the eligibility criteria outlined above, you may request a refund by following these steps:

1. Submit a Refund Request:
   • Send an email to whatsappdwar@gmail.com with the subject line “Refund Request – [Your Name/Account ID].”
   • Include the following details in your request:
     • Account information (Name, Email, and Contact Number).
     • Reason for requesting the refund.
     • Supporting evidence (e.g., screenshots, error logs).
2. Verification:
   • Our team will review your request and verify the information provided. This process may take up to 7 business days.
3. Approval or Rejection:
   • If your refund request is approved, the amount will be credited to your original payment method within 7–10 business days.
   • If rejected, we will provide a detailed explanation for the decision.

4. Refund Amount

1. Refunds will be processed based on the remaining balance or unused portion of the subscription/service.
2. Any processing fees or applicable charges incurred during the payment may be deducted from the refund amount.

5. Contact for Refunds

If you have any questions or need assistance regarding refunds, please contact us:

• Email: whatsappdwar@gmail.com
• Phone: 7989401887
• Address: 3/3/303, 1st Floor, Kesar Kunj, Secunderabad, 500003

6. Changes to Refund Policy

WhatsAppDwar reserves the right to update or modify this Refund Policy at any time without prior notice. Significant changes will be communicated through platform notifications or emails.